SHIPPING & REFUNDS
1. SHIPPING AND DELIVERY OPTIONS
Standard (5-8 Business Days): $19.95
Expedited (3 Business Days): $28.90
Overnight (1-2 Business Days): 44.90
2. PROCESSING TIME
Our calendar is based on the ship date of an order. Standard orders placed after 11 am EST on Wednesday will not ship until the following week. Delivery dates may be impacted due to extreme weather conditions or high volume. We are currently unable to accept orders shipping to Hawaii due to shipping delays. Once an online order has been submitted, it cannot be altered or cancelled for any reason. Please review your shipping address, gifts receipt information, and selected ship date prior to placing an order.
Orders are processed within 3 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
After an order is submitted, processing begins, and the order cannot be canceled. If there are questions about canceling an order, please contact us.
All sales are final, and returns are not accepted.
5. DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.
6. DAMAGED ORDERS
LUXURIOUS DESSERTS is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
7. SHIPPING RESTRICTIONS
Orders cannot be shipped to P.O. boxes. The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.
For questions about this shipping policy, contact: Email: MSTOGO79@GMAIL.COM